CUSTOMER SUPPORT

Get in Touch

Have a question about international shipping, cooker specifications, or bulk orders? Our customer care team responds within 24 business hours.

Registered Headquarters

KOME Smart Technology Building, Nanshan District, Shenzhen, China

Response Window

Inquiries reviewed within 24 business hours. Monday to Friday support coverage.

Direct technical telemetry, replacement seals, and overseas delivery updates handled exclusively through our dedicated support engineers.

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